Create customer experiences, value to securely engage.
At our website, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Name
Email address
Phone number
Date of birth
Payment information (when purchasing services)
Non-Personal Data
We may also collect non-personally identifiable information about you whenever you interact with our website. Non-personally identifiable information may include your browser type, the type of device you are using, your IP address, the pages you visit on our site, and other similar information.
We use the information we collect in the following ways:
To provide, operate, and maintain our website.
To improve, personalize, and expand our website.
To understand and analyze how you use our website.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To process your transactions and manage your orders.
To send you emails.
To find and prevent fraud.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Our website may contain links to third-party websites, products, and services. We do not control these third-party websites and are not responsible for their privacy policies or practices. We encourage you to review the privacy policies of any third-party websites you visit.
Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Load Infotech provides digital services such as website development and design, which are custom and service-based. Because of this, we have specific refund conditions.
Refunds may be issued if the project has not started or if the cancellation request is made within 24 hours of payment. Refunds may also be considered if significant delays occur from our side and the project has not progressed.
We encourage clients to reach out to us for any billing concerns before raising a payment dispute. We are committed to resolving issues amicably and fairly.
Refunds are not applicable once a project has begun or once work has been delivered. No refunds will be given in cases where client delays, lack of response, or incomplete inputs affect the progress of the project.